Introduction
The website gentasvip.com is an online store selling products and services via the Internet (hereinafter referred to as the online store or website) that the company created. The website operates under the name GENTAS VIP SINGLE MEMBER P.C. based in Nea Smyrni, as legally represented, e-mail [email protected], telephone of the online store: (+30) 693 929 2614 (hereinafter for the sake of brevity the COMPANY).
The following terms and conditions apply to the use of the online store with the trademark gentasvip.com located at the electronic address gentasvip.com. Every user who enters and trades or uses the services of the online store (hereinafter referred to as “visitor” and / or “user” or “customer” depending on whether he/she is limited to visiting the store only or placing an order and selling products and services) is considered to consent and unconditionally accepts the following terms expressed here, without exception. If a user does not agree with these terms, then it is his/hers responsibility to refrain from visiting, using the website as well as from any transaction or use of the services of the online store.
General terms
The COMPANY reserves the right to freely modify or revise the terms and conditions of use and transactions from the online store, whenever it deems necessary, and undertakes the obligation to inform consumers of any change, through the pages of this online store. Contracts through the online store are drawn up in the Greek language.
Information and products provided
The COMPANY is committed to the accuracy, truth and completeness of the information provided in the online store, in terms of the identity of the COMPANY and the transactions provided through the online store. The company, in the context of good faith, is not responsible and is not bound by electronic data entries made by mistake / inadvertence during the common experience and is entitled to correct them whenever it realizes their existence.
Limitation of liability
The COMPANY in the context of its transactions from the online store is not responsible and is not obliged to compensate for any damage or loss arising from the cancellation of orders, non-execution, or delay in their execution, for any reason. In no case is the COMPANY liable or criminally liable for any damage (positive, special or negative, which indicatively and not restrictively, divisively and / or cumulatively consists in loss of profits, data, lost profits, monetary satisfaction, etc.) that may a visitor to the online store or a third party for reasons related to the operation or not and / or the use of the website and / or inability to provide services and / or products and / or information available from him and / or from any non- permitted third party interventions in products and / or services and / or information available through it.
It is noted that the COMPANY is not responsible for any property loss due to participation to any investment project and/or any investment product, since they have no guaranteed returns and any former performance does not ensure future returns.
Intellectual property rights
All content in the online store, including badges, images, graphics, photos, drawings, texts, etc. are the intellectual property of the COMPANY and are protected under the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which the COMPANY has obtained a license for its own exclusive needs and for the operation of the online store. It is forbidden to copy, transfer or create a derivative work based on this content or mislead the public about the actual provider of the online store. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written consent of the COMPANY or any other copyright holder. The names, images, logos, and insignia that are listed and describe the online store with the trademark gentasvip.com or the products or services of the COMPANY or third parties, are assets of the COMPANY or third parties respectively, protected by the relevant trademark laws. Their use in the online store does not in any case provide a license or right to use them by third parties.
User’s responsibility
The user / customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and transactional ethics. He is obliged not to use the online store with the trademark for: 1) sending, publishing, sending by e-mail or transmitting in any other way any content that is illegal for any reason, causes illegal insult and damage to the COMPANY or any third party or infringes on the confidentiality or confidentiality of any person’s information; 2) sending, publishing, e-mailing or otherwise transmitting any content that offends users’ morals, social values, minority, etc. 3) posting, publishing, e-mailing
or otherwise transmitting any content for which users are not entitled to transmit in accordance with the law or applicable contracts (such as inside information, property and confidential information obtained or disclosed as 4) sending, publishing, sending by e-mail or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of any kind; 5) sending, publishing, e-mailing or otherwise transmitting any material containing software viruses or any other code, files or programs designed to interrupt, damage or destroy the software or hardware of any computer , 6) intentional or unintentional violation current legislation or regulations; 7) harassing third parties in any way; 8) collecting or storing personal data about other users.
Limited license
The COMPANY, under the terms and conditions set forth herein and all applicable laws and regulations, grants you a non-exclusive, non-transferable, personal, limited right of access, use and presentation of this website and its contents. This license does not constitute a transfer of title to the Website and its components and is subject to the following: (1) you must retain all copies of the Website and its components, all copyrights and other proprietary notices, and (2) you may not modify the Website and its components in any way or reproduce, present in public, or distribute or otherwise use the Website and its elements for public or commercial purposes, unless permitted herein.
Protection of personal data
THE COMPANY created this website with the sole purpose of serving its customers. The website gentasvip.com is simple and friendly to use, while it has been designed to meet the specific needs of each user. To provide you with the best service, it is important that you, as our customer, understand that you must provide us with certain information related to the processing of your order that is kept by us.
The processing of personal data is carried out in accordance with the provisions of the General Regulation on the Protection of Personal Data , any more specific national and European legislation for certain sectors, the currently applicable Greek legislation for the protection of personal data, as well as for the protection personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (PDPA). The COMPANY has adapted to the GDPR framework.
This Privacy Statement and the attached Terms and Conditions of Use of this website describe the method of data collection from the gentasvip.com website, the use of this data by us and the terms and conditions of use of this website. This Privacy Statement refers exclusively to your personal data, which you provide to us during your orders on this website.
What is personal data?
Personal data are information that directly or indirectly identify you. Indirect means in combination with other information, such as, for example, your name, postal address, email address and telephone number, or a unique device identification number.
Generally
The information voluntarily provided by the users of the mentioned website is used by the COMPANY, in order to have the users direct and meaningful communication with the online store, to be provided with answers to specific questions they ask and finally to be served and for their orders to be executed. The information collected through the website is intended to measure the number of visitors, to determine customer requirements for more products and to facilitate transactions with the company. gentasvip.com does not distribute to any other organization or partner that is not connected to gentasvip.com the electronic addresses, or any other information concerning its users and customers, except to direct partners in the order service process.
Gathering information
The COMPANY designed the website so that the users can visit it without having to reveal their identity unless they wish to. Visitors to our website are asked to provide us with their personal data only if they want to order product(s), register on our website, schedule a meeting with our representative and/or send an email to [email protected]
Use of Information. The following types of information are collected about the users: (1) data that the user gives us when registering as a customer, (2) data that the user provides in order to execute the order from gentasvip.com, (3) information that the user provides in a statement to set up a meeting with our representative, (4) information that the user provides when logging in through another platform (ios, android, Facebook, Google applications). When filling out any order form on our website, you will be asked for your full name, address, postal code of your area, email address, telephone number, credit card details, payment method for the order. In addition, you may be asked for more specific information, such as shipping and delivery details of an order, billing information or details about an offer you have requested. gentasvip.com makes use of the information you give us during the electronic submission of the form, in order to contact you regarding (i) the delivery of the order to your place, (ii) to confirm and identify the customer in any necessary case, (iii) for new or alternative products offered by gentasvip.com, (iv) special offers of gentasvip.com. You have the possibility to choose whether you want to receive such communications from gentasvip.com by sending your request via e-mail to the email address [email protected]
Access to Information. Each processing of an order and/or meeting appointment requires the collection of personal information, to deliver or reserve an order. Also, the use of a credit card, for the charge of which identification documents of the legal owner are required the first and only time, is guaranteed in every case. Any supporting document and document that certifies and declares the customer’s identity remains strictly confidential and is checked only by the responsible department of gentasvip.gr. The provision of your personal data on your part means that you consent to this data being used by the members of the COMPANY for the reasons mentioned above. gentasvip.gr requires its contributors and the maintainers of the website to provide its user-clients with the level of security mentioned in this Privacy Statement. Under no other circumstances can the COMPANY share your personal information with others without your prior consent, unless this is required by legal means. Please note that under certain conditions permitted or required by law or court order, the collection, use and disclosure of your personal data collected online without your prior consent (for example in case of court order).
Use of personal data
We will use your personal data for the purposes as described above. We do not collect or process more or other types of personal data than is necessary to fulfill the respective purpose. We will only use personal data as set out in this privacy policy unless you have specifically given your consent to another use of your personal data. If we intend to use your personal data that we process with your consent, for purposes other than those disclosed in that consent, we will inform you in advance and, in cases where the processing is based on your consent, we will use your personal data for a different purpose only with your permission.
Use of customer data for advertising purposes
To continually improve and enhance our services, we may send you marketing emails related to our business that maybe are interested to you. You can choose the types of communications you want to receive at any time by updating your email preferences. You can also unsubscribe at any time. The SMS via mobile phone number, which you have given us during your order, is sent in order to inform you about the progress of your order. From the account you have created on our website, you can choose whether you want to receive advertising/promotional material via sms. – Consent: We will not use your data for advertising purposes unless you have given your prior express and free consent. – However, for existing customers, we may use the email address we have received from you as part of our existing customer relationship to provide you with marketing materials related to similar products or services that you have previously requested, used or may have been interesting to you. You may, however, object to this use at the time of collection and each time a message is sent. In order to stop receiving e-mails for marketing purposes, please follow the instructions in the e-mail you receive.
Use of the homepage gentasvip.com
This privacy policy also applies to the use of our website gentasvip.com, with the following privacy mechanisms and features.
Legal obligations and legal defense
We may need to use and retain personal data for legal and compliance reasons, such as preventing, detecting, or investigating a crime, preventing loss, fraud or any other misuse of our services and IT systems. We may also use your personal data for internal and external audit requirements, information security purposes, or to protect or exercise our rights, privacy, security, property, or those of others.
Use of the home page gentasvip.com
This privacy policy also applies to the use of our website gentasvip.com , with the following privacy mechanisms and features.
Business transfers
In connection with any reorganization, restructuring, merger or sale or other transfer of assets (collectively “Business Transfer”), we will transfer data, including personal data, to the extent reasonable and necessary for the Business Transfer, and provided that the recipient agrees to respect the personal data in a manner consistent with applicable data protection laws. We will continue to ensure the confidentiality of any personal data and will inform affected subjects before the personal data becomes subject to a different privacy policy.
Processing of children’s personal data
The Company will not collect or process personal data of children under the age of 18 unless parental consent has been given, in accordance with applicable local law. If we become aware that a child’s personal data has been collected by accident, we will delete that data without undue delay.
Correcting, amending or deleting information
The COMPANY allows users to correct, change, complete or delete data and information submitted to its website. If you choose to delete a piece of information, gentasvip.com will act to delete that piece of information from the files immediately. For the protection and safety of the user, gentasvip.com will try to make sure that the person making the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems regarding the operation of the website or to ask any question contact the company via gentasvip.com or via e-mail at the electronic address [email protected]. Changing or correcting your personal data can also be done through the gentasvip.com registration page. Please note that we will do our best to protect your personal data but protecting your password on our website is also up to you.
Secure transactions
gentasvip.gr is committed to ensuring the security and integrity of the data that collects from the users of the website. gentasvip.gr has adopted procedures that protect the personal data that users submit to the website or provide to it by any other means (e.g. by telephone). These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to ensure that this information is accurate and used correctly. Your connection to is secure because website uses TLS technology with a size of 256bit. TLS technology relies on a key code to encrypt data before it is sent over the (TLS) connection. The security control between the data and the Server is based on the unique key code, ensuring the integrity of the communication. The browsers Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, Safari support the TLS protocol and it is recommended to use them to connect to the gentasvip.com website.
We implement an appropriate level of security and have therefore implemented reasonable physical, electronic, and administrative procedures to safeguard the data we collect from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access to personal data transmitted, stored or they are processed in a different way. Our information security policies are closely aligned with widely accepted international standards and are regularly reviewed and updated, whenever necessary, to meet our business needs, changes in technology and regulatory requirements. Access to your personal data is granted only to the staff or direct partners with the Company who are required to have such information for the service of the orders. In the event of a data breach containing personal data, the Company will comply with applicable law regarding notification of the breach.
Your legal rights
As a data subject you have specific legal rights regarding the personal data, we collect from you. The Company will respect your rights and adequately address your concerns.
The following list contains information about your legal rights under applicable data protection laws:
o Right to withdraw consent: Where the processing of personal data is based on your consent you may withdraw this consent at any time.
o Right to rectification: You can ask us to correct your personal data. We make reasonable efforts to keep your personal data in our possession or control and used on an ongoing basis, accurate, complete, current, and relevant, based on the most recent information available to us. You also have the possibility to check and correct your personal data by logging into your personal account at gentasvip.gr
o Right to restriction: You can ask us to restrict the processing of your personal data if:
– You dispute the accuracy of your personal data for the period it will take us to verify the accuracy, – The processing is unlawful and you request the restriction of processing instead of the deletion of your personal data, – We no longer need your personal data, but you are in need of them to support, exercise or defend legal claims, or – You object to the processing for the period we are verifying whether our legitimate interests override yours.
o Right of access: You can ask us for information about personal data we hold about you, including information about the categories of personal data we hold or control, what it is used for, where it was collected from, if they are not from you directly, and to whom they have been shared. You can obtain from us free of charge a copy of the personal data we hold from you. We reserve the right to charge a reasonable fee for any further copies you may request from us.
o Right to portability: Upon your request, we will transfer your data to another controller where is technically possible, provided that the processing is based on your consent or is necessary for the performance of a contract. Instead of receiving a copy of your personal data, you can ask us to transfer the data to another data controller, which you indicate to us, directly.
o Right to erasure: You can ask us to erase your personal data where – the personal data is no longer necessary in relation to the purposes for which it was collected or processed – you have the right to object to further processing of your personal data and you exercise this right – the processing is based on your consent, you withdraw your consent and there is no other legal basis for processing – your personal data has been processed unlawfully unless the processing is necessary – to comply with a legal obligation, which requires processing by us – in particular for legal obligations to fulfill a duty – to support, exercise or defend legal claims.
o Right to object: You can object – at any time – to the processing of your personal data due to your situation, provided that the processing is not based on your consent but on our legitimate interest or on the legitimate interests of third parties. In this case we will no longer process your personal data, unless we can demonstrate compelling legitimate reasons and an overriding interest for the processing or to support, exercise or defend legal claims. If you object to the processing, please specify whether you wish to delete your personal data or restrict the processing by us.
o Right to file a complaint: In the event of an alleged violation of applicable privacy law, you may file a complaint with the data protection supervisory authority in the country where you live or in which the alleged violation occurred.
Please note:
o Time period: We will try to fulfill your request within 30 days. However, the deadline may be extended for reasons related to your specific legal right or the complexity of your request.
o Restriction of access: In some cases, we may not be able to provide access to all or some of your personal data based on statutory provisions. If we deny your request for access, we will inform you of the reason for this denial.
o Non-identification: In some cases, we may not be able to look up your personal data because of the identifiers you provide in your application. Two examples of personal data that we cannot look up when you provide your name and email address are: – data collected through browser cookies, – data collected by social networks if you have posted your comment under a username that it is not known to us.
In such cases, where we cannot identify you as a data subject, we are unable to comply with your request to exercise your legal rights as described in this article, unless you provide us with additional information that allows you to be identified.
o Exercising your legal rights: In order to exercise your legal rights, please contact us in writing by email. You can also contact our Data Protection Officer directly at [email protected]
Preservation of your personal data
In general, we will delete the personal data we collect from you if it is no longer necessary to achieve the purposes for which it was originally collected. However, we may be required to store your personal data for a longer period due to legal provisions.
In addition, we will not delete all your personal data if you have asked us not to contact you in the future. For this purpose, the Company maintains records containing information about individuals who do not wish to be contacted in the future (eg via group e-mails). We categorize your requests as consent to store your personal data for the purposes of maintaining that record unless you instruct us otherwise.
Please direct questions on the subject of data protection and any requests to exercise your legal rights to the data controller at [email protected]
Periodic changes
The COMPANY is constantly expanding, updating, and improving its website, and the related products and services, and will also update this policy. We recommend that you read this procedure at regular intervals, to be informed of any changes in the content of this personal data protection policy. This policy will be amended from time to time without prior notice to users.
Acceptance of the Privacy Protection Procedures implemented by gentasvip.com
If you use this website, you accept and agree to this Privacy Statement as well as to the terms and conditions of use of the website that have been announced through it.
